1. When does this privacy statement apply?
This statement explains the approach taken by ORIX Group (“ORIX”) toward the personal data that we collect about you when you visit this website, or when you send us communications via any electronic devices. This statement is limited to information and data collected on this website only.
2. You consent to our use of your information and cookies
By using this website and providing your information you consent to: (a) our use of cookies and our use of your information as described in this statement; and the terms and conditions of this Privacy Statement. If you do not consent then please do not use this website and do not provide your information.
3. What information do we collect about you?
The website is designed to use cookies to collect information about how people use the website and in some parts of the website submission of your information is permitted (for online applications and enquiries). Otherwise, you may use the website without providing your information.
3.1 Use of cookies
Cookies are small data files which are placed on your device when you visit our website. Cookies are used to identify your device for the following purposes:-
3.1.1 carry information between pages of our website to avoid having to re-enter that information;
3.1.2 personalize our content for you and remember your preferences;
3.1.3 store your preferences so you do not have to re-enter that information when you return to the website;
3.1.4 tracking your visits to our website and recognizing your web browser when you are a repeat visitor so that we can gather statistics to evaluate site effectiveness. Most web browsers are set up to accept cookies. You can choose to ‘not accept’ cookies but if you block all cookies, certain features on our website may not function properly.
3.2 Online enquiries and applications
When you submit an online enquiry or apply for a particular product or service online, please read any applicable Terms and Conditions for these products and services as well as our Circular to Customers Relating to the Personal Data (Privacy) Ordinance.
3.3 Electronic communications If you contact us via email, we may keep a record of that correspondence.
4. How we use your information
We will use good practices to keep it secure and will otherwise abide by the relevant data protection and privacy laws.
4.1 Using your information
If you provide your information on the website in relation to any products and services or send us an electronic communication, we will use your information for the purposes (“Purposes”) of providing and operating the product or service you request or responding to your electronic communication and for other related purposes that may include:
4.1.1 processing your application for the establishment of products and services;
4.1.2 operating, maintaining and providing financial services to you;
4.1.3 designing financial services or related products for your use;
4.1.4 marketing services, products and other subjects as set out in more detail under our Circular to Customers Relating to the Personal Data (Privacy) Ordinance;
4.1.5 meeting or complying with any obligations, requirements or arrangements for disclosing and using data that apply to us or that it is expected to comply according to:-
a) any law or regulation binding on or applying to it within or outside the Hong Kong Special Administrative Region (“Hong Kong”) existing currently and in the future (e.g. the Inland Revenue Ordinance and its provisions including those concerning automatic exchange of financial account information or the Foreign Account Tax Compliance Act (FATCA) of the United States);
b) any guidelines or guidance given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers within or outside Hong Kong existing currently and in the future (e.g. guidelines or guidance given or issued by the Inland Revenue Department including those concerning automatic exchange of financial account information or any guideline or guidance concerning the Foreign Account Tax Compliance Act (FATCA) of the United States);
c) any present or future contractual or other commitment with local or foreign legal, regulatory, governmental, tax, law enforcement or other authorities, or self-regulatory or industry bodies or associations of financial services providers that is assumed by or imposed on ORIX by reason of its financial, commercial, business or other interests or activities;
d) meeting or complying with any obligations, requirements, policies, procedures, measures or arrangements for compliance with sanctions or prevention or detection of money laundering, terrorist financing or other unlawful activities; and
e) any other purposes relating to the purposes listed above.
Your information may be processed or stored locally or overseas, including in the cloud.
4.2 Retaining your information
We will retain your information for as long as the purpose for which we collected it continues. It will then be destroyed unless further retention is required to satisfy a legal, regulatory or accounting requirement or to protect our interests or unless it is stored as part of an electronic back-up archival system that is not readily accessible in our day to day business where it is not technically practicable to destroy or erase such information.
5. Privacy, security and communications using the Internet
5.1 The Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorized third parties.
5.2 We do not accept responsibility or liability for the confidentiality, security or integrity of your Information in connection with its transmission over the Internet.
5.3 In order to maintain the security of our systems, protect our staff, to prevent and detect crime or unauthorized activities, we reserve the right to monitor all Internet communications including web and email traffic into and out of our domains.
6. Accessing and updating your information and contacting us
If you have questions about our Website Privacy Statement, please write to us at:
The Data Protection Officer
ORIX Asia Insurance Services Limited
Address: 25th Floor, Two Exchange Square,8 Connaught Place, Central, Hong Kong
Telephone: 3111 8222
7. Website privacy statement update
This website privacy statement will be updated from time to time. Please check this website for the most recent version.
Last revision date: 6 December 2022